Some areas the SBS can help:

• Assist you with tasks online, phone or in person: The SBS offers phone support to take you step by step to create an account via internet, or if you don’t have internet by phone or in person. We can connect you to someone who phones  benefits office, banks, hospitals, DR., Council tax, or simply online shopping. For non-essential items which a designated carer may not be able to tend to.
• Assist you in getting the tasks done that may be challenging for you.
• Language barriers
• Navigate the UK welfare system, NHS, local services

One of the many situations where you or someone you know may benefit from administrative support:

Mr. B needed to write a letter to an organisation, he found the process of creating and writing a letter difficult and overwhelming. He also needed to phone the target organization to have a reference from them and required the exact department the letter was being addressed to. The SBS was able to provide this letter writing assistance to Mr. B and give him a plan of approach for addressing the target organisation.